Should you find your apartment in need of maintenance, please refer to the following directions:
Please review the Contact Us information to the right. You should call the number associated with your city or property to submit your maintenance request.
If you are directed to voicemail, you must leave a message with your name, number, address, and a detailed description of your request.
If you do not leave a message, you will not be called back and your maintenance request will not get addressed.
Most maintenance requests are completed within 2-3 business days. If you still experience difficulties after that time frame has elapsed, please call us back.
You will not necessarily receive a call back in response to your voicemail; we usually simply address the matter and move forward.
As a reminder: per your lease, all maintenance requests serve as permission to enter your unit to address the matter.
Milwaukee residents: if you are experiencing an emergency, we recommend you contact your resident manager IN ADDITION TO calling us at our main office.